Terms and Conditions
Customer Service
Your Satisfaction, Our Priority
At Copie Inter, we believe every customer deserves personalised attention and exceptional service. We pride ourselves on providing dedicated, responsive customer service that's attentive to your needs. Whether you have questions, requests for information, or order tracking, our team is here to support you every step of the way.
Availability and Responsiveness
We understand the importance of responding quickly to your requests. That's why our customer service team is available to help you at all times, in order to offer you tailored and effective solutions. You can contact us by phone, email, or via our online form, and we promise to respond as quickly as possible.
Personalized Assistance
Every customer is unique and every need is important. Whether you're looking for advice on a specific product or have concerns about your order, we make it a point to offer you personalized assistance. Our team strives to guide you in a clear and professional manner, always ensuring your complete satisfaction.
Commitment to Quality
We don't just solve problems; we anticipate your needs. With our expertise and proactive approach, we ensure you have a hassle-free experience with Copie Inter. Our commitment to maintaining the highest standards of quality in every interaction is an integral part of our mission.
Your Opinion Matters
At Copie Inter, we value our customers' feedback. Your suggestions and comments are essential to improving and tailoring our services to your expectations. Feel free to share your experience with us; we always take it into account to provide you with an increasingly efficient service.
Contact Us
Whether you have a quick question or need more detailed assistance, our customer service team is here for you. We look forward to helping you and making your experience with Copie Inter as smooth and enjoyable as possible.
Inter Copy - We make it a point of honor to offer you quality customer service. Because your satisfaction is our priority!
Privacy Policy
Last updated: 2025-03-10
At Copie Inter, we respect the privacy of our users and are committed to protecting the personal information you share with us. This privacy policy is intended to inform you about our practices regarding the collection, use, and protection of your personal data, in accordance with the Act respecting the protection of personal information in the private sector (Bill 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
1. Collection of personal information
We collect personal information that you voluntarily provide to us when you use our services, register on our website, or otherwise interact with us. This information may include, but is not limited to:
- Name
- Email address
- Phone number
- Billing address
- Payment Information
We are committed to collecting only the information necessary to provide our services and to improve your experience with our company.
2. Use of personal information
The personal information we collect may be used for the following reasons:
- Provide and personalize our services
- Manage your orders and transactions
- Communicate with you, respond to your requests and send you important information
- Improve our website and services
- Comply with our legal obligations
We do not sell, trade, or otherwise transfer to outside parties your personal information unless it is necessary to perform our services (for example, to make a payment or send a package).
3. Protection of personal information
We take appropriate measures to ensure the security of your personal information. We use security protocols, such as data encryption, to protect your information from unauthorized access, disclosure, alteration, or destruction.
4. Retention of personal information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to meet legal, accounting, or other obligations.
5. Your rights
In accordance with the laws in force in Quebec and Canada, you have the right to:
- Accessing your personal information that we hold
- Request correction of your personal information if it is inaccurate or incomplete
- Request deletion of your personal information, subject to exceptions provided by law
To exercise your rights or if you have any questions regarding your personal information, please contact us at the following address: [email address].
6. Cookies
Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can set your browser to refuse cookies, but this may affect some of the functionality of our website.
7. Links to other sites
Our site may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing them with your personal information.
8. Changes to the Privacy Policy
Copie Inter reserves the right to modify this privacy policy at any time. Any updates will be posted on this page with the date of the last update. We encourage you to check this page regularly to stay informed of any changes.
9. Contact us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please do not hesitate to contact us:
Copie Inter
3695 rue de l'Hêtrière, Saint-Augustin-de-Desmaures, QC, G3A1 X1
418-871-8459
Become a partner
At Copie Inter, we believe in collaboration and the synergy of talent. If you are a graphic designer, reseller, or professional in the field, we would love to explore the possibilities of a fruitful partnership with you.
We offer quality services and flexible solutions, perfect for enhancing your offerings or meeting your clients' specific needs. Together, we can create unique projects and deliver exceptional results.
Why collaborate with Copie Inter?
- Guaranteed quality: Impeccable finished products, made with care and professionalism.
- Tailor-made services: Solutions adapted to your needs and those of your clients.
- Personalized support: Dedicated support to help you maximize your success.
- Competitive rates: Advantageous conditions for partners.
We believe that collaboration is the key to growing together. If you are interested in a partnership, please contact us. We would be delighted to discuss the possibilities and see how we can work together to provide your clients with the best possible service.
Contact us today and let's open up new perspectives together!
Payment methods
- Credit/Debit Cards
- Bank transfer
- Cash
- Interac e-Transfer